How can I become a volunteer?
To be eligible for volunteering, you must be at least 18 years old (at least 21 years old for drivers) and a Brisbane resident. For more detailed information about what it means to be a Brisbane Village Helping Hands Volunteer, please click on and read BVHH-Information-for-Volunteers.
To submit your application to become a Volunteer, please click on and read the BVHH-Volunteer-Introduction-Letter. Then click on, read and complete the following three forms and return all three forms to us either by email at firstname.lastname@example.org or U.S. mail at P.O. Box 734, Brisbane, CA 94005:
If you would prefer to receive a volunteer application packet by mail, please leave your name, phone number and mailing address on our voicemail, 415 508-2185 and the paperwork will be sent to you.
Please note that all volunteers must undergo a background check. To keep within our limited budget, we are requesting that prospective volunteers cover the one-time tax-deductible expense of the cost of his or her background check. (We anticipate that the cost will be under $45 for both criminal and DMV background checks and under $40 for criminal background checks only.) However, in cases of hardship the prospective Volunteer may request reimbursement for that cost from Brisbane Village Helping Hands.
Once accepted as a Volunteer, you will be sent training materials and added to our volunteer list. You will then receive notifications, by phone or email, of opportunities to provide assistance to your neighbors in categories in which you have expressed interest, such as driving or minor home repairs. Hours of volunteering will primarily be between the hours of 8:00 a.m. and 6:00 p.m. The decision to accept or decline a service request is up to you, depending upon your preference or schedule.
What are the benefits of volunteering?
Even helping out with the smallest tasks can make a real difference in the lives of others. As a volunteer, you can make a difference and improve the quality of life for older residents who would like to remain independent. There is satisfaction in helping others and giving back to your community. You will get to know more of your neighbors – including members who request services and fellow volunteers. Studies show that volunteering improves mental and physical health and boosts self-confidence. With busy lives it can be hard to find the time to volunteer, but Brisbane Village Helping Hands makes it easy to help others right in your own back yard, according to on your own schedule.
How will volunteers be vetted?
In addition to an application process, there will be a criminal background check for every volunteer. For volunteer drivers there will also be a driving record check and verification of current driver license and automobile insurance.
Will there be liability insurance to cover any problems resulting from the actions of a volunteer?
Yes. While each volunteer’s insurance will be the primary insurance, the Village will purchase an umbrella liability policy.
What if I need a service that isn’t listed?
Services that are not described on our website may be considered on a case-by-case basis.
How far in advance should I schedule a request?
Members are asked to make a request at least a week in advance of the date for which the service is requested. Members are encouraged to make the request as soon as they become aware of the need.
Will volunteers fill all my requests?
We will make an effort to fulfill your request, depending on volunteer availability. But we cannot guarantee that we will be able to match all requests with an available volunteer.
Who pays for what?
Volunteers who are driving members will not accept money for gas. However, members who receive rides will be responsible for tolls or parking charges.
What about wheelchairs?
The member needing services must be “ambulatory,” which means members are either walking independently, or with the assistance of a cane or walker. No more than a guiding hand or arm to lean on may be required of the volunteer.
Can I be both a member and a volunteer?
Yes. Some members who are able to help others may not need services right now but want to join so they know services will be there for if they need them in the future. Also, people needing some of our services may be able to help their neighbors in other ways, and we welcome their contributions.